How Landlords and Tenants Can Work Together in Harmony - 11/05/18

As a landlord, you entrust strangers with one of the most valuable items you will ever own - a property. Although the vast majority of tenancies pass by without a hitch, you sometimes hear house rental horror stories. So, how can landlords and tenants work together to ensure that everyone is happy? Here are some suggestions:


Get off on the Right Foot

The first step towards working together is to ensure that everyone knows what is expected of them. This means that there may need to be a dialogue before the tenancy is signed. Does the landlord expect the tenants to look after the garden? Should the tenants expect to see the landlord on a regular basis? This all needs to be put down in writing before the document is agreed. 

Landlords taking up Robert Watts’ basic rental package need to sort out the finer details of the tenancy agreement themselves, whereas standard and premium customers can let us deal with that. Find out the details of our Landlord Services on the dedicated page.

Whoever is responsible for noting down the the terms, letting both parties know exactly what their duties are is the perfect way to forge a strong relationship. 



Landlords generally wish to keep their properties as neutral as possible, so they appeal to the maximum number of potential renters. However, for the length of the tenancy, the building is the tenants’ home and people tend to feel more comfortable if they can personalise their surroundings. 

Tenants wishing to decorate a property is a potential sticking point in any rental, but compromise is in the best interests of both parties. If you can agree on a limited number of rooms to be wallpapered, or the landlord can come up with a limited list of approved paint colours, the tenant will find it more homely, and is more likely to treat the property well and extend their tenancy. 

Another option would be for the tenant to decorate, but agree to return the decor to a neutral state before they move out. This example of tenant and landlord working together to find a mutually beneficial solution could work in all sorts of other situations too.


Rapid Response 

Another way that tenants and landlords can help each other keep the property in top condition is by responding rapidly to situations. It is important for the tenant to report issues such as damp patches, broken locks and damaged fixtures to the landlord or letting agency as soon as possible, rather than putting off dealing with them and risking additional consequences for the property. 

Similarly, it is on the landlord to deal swiftly with issues that tenants flag up. Cutting out delays on both sides of the equation displays the tenants’ respect for the property and the landlord’s respect for the comfort of their renters. This kind of working relationship breeds confidence in the other party, which is an invaluable commodity. 


Ready to Start Working Together?

Whether you are looking to rent a house or you have a property to let, take a look at the Rentals section of the website to find the perfect solution from Robert Watts, your local, award-winning estate agents.